FAQ

Are your crystals natural?


Yes. All crystals are 100% natural.

Because of this, every piece is unique in shape, color, texture, and pattern. Small variations are completely normal and part of their natural formation — no two crystals are ever identical.


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📦 How long does shipping take?


We ship worldwide.


  • Processing time: 1–2 business days
  • Delivery time: 5–10 business days (depending on location)


You will receive tracking information where available.


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🚚 Do you offer free shipping?


We often offer free shipping promotions depending on your location or order value. If available, it will be shown at checkout.


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🔁 Can I return my order?


Yes, you can request a return within 30 days of delivery.


Items must be unused and in original condition.


Please note: Because crystals are natural products, slight variations from product images are normal and not considered defects.


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💎 Why does my crystal look slightly different than the photos?


Each crystal is naturally formed, which means:


  • color variations
  • slight size differences
  • unique patterns


We carefully select every piece, but natural variation is what makes your crystal one of a kind.


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🧘 How should I use my crystals?


You can use your crystals in many ways:


  • place them in your home or workspace
  • use them during meditation
  • carry them with you as a daily reminder of intention
  • include them in spiritual or mindfulness practices


Use them in a way that feels natural to you.


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🧼 How do I take care of my crystals?


Most crystals only need gentle care:


  • avoid harsh chemicals
  • clean with a soft cloth
  • some crystals can be cleansed with moonlight or smudging


(Always check individual care instructions per crystal type.)


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🔮 Do crystals have healing properties?


Crystals are often associated with emotional and spiritual well-being. However, they are not a substitute for medical advice or treatment.


We sell crystals as natural decorative and spiritual items.


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📍 Where are your crystals sourced from?


Our crystals are sourced from different regions around the world and carefully selected for quality, appearance, and energy. Each piece is handpicked before being added to our collection.


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💳 What payment methods do you accept?


We accept secure payments via:


  • Credit/Debit Card
  • PayPal
  • Shopify Payments (if available in your region)


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📩 How can I contact you?


You can reach us anytime at:

contact@mysticinside.com


We typically respond within 24–48 hours.