Terms of Service

TERMS & CONDITIONS


1. General


These Terms and Conditions apply to all orders placed in our online store. By placing an order, you agree to these terms.


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2. Contract Partner


The purchase contract is concluded with:


Mystic Inside

(Insert your business details here)


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3. Order Process


By placing products in the cart and completing checkout, you submit a binding offer to purchase.


We reserve the right to accept or decline orders.


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4. Prices and Payment


All prices are stated in EUR and include applicable taxes (if required).


We accept the following payment methods:


  • Credit Card
  • PayPal
  • Shopify Payments (or other providers)

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5. Delivery


We ship worldwide.


Delivery times vary depending on destination and are typically between 5–10 business days.


Delays may occur due to customs or external shipping providers.


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6. Shipping Costs


Shipping costs are displayed during checkout.


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7. Right of Withdrawal / Returns


Customers have the right to return products within 30 days of receipt.


Items must be unused and returned in original condition.


Custom or used items may not be eligible for return.


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8. Product Information


All crystals are natural products. Variations in shape, color, size, and texture are normal and do not constitute defects.


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9. Liability


We are not liable for damages caused by improper use of products.


Crystals are sold as decorative and spiritual items only and are not intended as medical or therapeutic devices.


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10. Force Majeure


We are not responsible for delays or failures caused by events beyond our control (e.g. shipping disruptions, natural disasters).


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11. Governing Law


German law applies, unless otherwise required by consumer protection laws.


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12. Changes to Terms


We reserve the right to update these Terms at any time.